Last Updated: May 1, 2023
Welcome to Vanilinaya Foreli ("Company", "we", "our", "us"). These Terms of Service ("Terms", "Terms of Service") govern your use of our website located at vanilinaya-foreli.com (the "Website") and the repair services we provide ("Services").
By accessing or using the Website or our Services, you agree to be bound by these Terms. If you disagree with any part of the Terms, then you may not access the Website or use our Services.
By using our Website, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into these Terms. If you are using the Website on behalf of an organization or entity, you represent and warrant that you have the authority to bind such organization or entity to these Terms.
If you create an account on our Website, you are responsible for maintaining the security of your account and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account or any other breach of security.
You agree not to engage in any of the following prohibited activities:
Vanilinaya Foreli provides repair services for appliances, electronic devices, and home maintenance. The specific services available may vary and are subject to change without notice.
You may request our Services through the Website, by phone, or by email. When requesting Services, you agree to provide accurate and complete information about the repair needed. We reserve the right to refuse service requests at our discretion.
When you schedule an appointment for our Services, you agree to be present at the scheduled time or to provide us with access to the item needing repair. If you need to reschedule or cancel an appointment, you must notify us at least 24 hours in advance. Failure to do so may result in a cancellation fee.
For repairs requiring replacement parts or materials, we will inform you of the cost before proceeding with the repair. You authorize us to use parts that are either new, rebuilt, or refurbished as appropriate for the repair.
We guarantee our workmanship for a period of 90 days from the date of service. This guarantee covers only the specific repair performed and does not cover subsequent issues unrelated to our repair.
The prices for our Services are as indicated on our Website or as quoted to you before service is performed. Prices are subject to change without notice.
Payment for our Services is due upon completion of the repair unless otherwise agreed upon in advance. We accept major credit cards, debit cards, and cash.
We may charge a diagnostic fee to assess the repair needed. This fee may be applied toward the total cost of repair if you proceed with our Service.
All fees and charges are subject to applicable sales tax.
The Website and its original content, features, and functionality are and will remain the exclusive property of Vanilinaya Foreli and its licensors. The Website is protected by copyright, trademark, and other laws of both Canada and foreign countries.
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Website for your personal, non-commercial use.
You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website, except as follows:
THE WEBSITE AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. VANILINAYA FORELI EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
WE DO NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF OUR WEBSITE OR SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.
IN NO EVENT SHALL VANILINAYA FORELI, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (I) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE WEBSITE OR SERVICES; (II) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE WEBSITE; (III) ANY CONTENT OBTAINED FROM THE WEBSITE; AND (IV) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE) OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, OR CAUSES OF ACTION EXCEED THE AMOUNT YOU HAVE PAID US FOR THE SERVICES IN THE PAST SIX (6) MONTHS, OR ONE HUNDRED DOLLARS ($100), IF YOU HAVE NOT PURCHASED ANY SERVICES.
You agree to defend, indemnify, and hold harmless Vanilinaya Foreli, its directors, employees, partners, agents, suppliers, and affiliates, from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Website or Services.
These Terms shall be governed and construed in accordance with the laws of the Province of Ontario, Canada, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Website or Services after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Website or Services.
If you have any questions about these Terms, please contact us at:
Vanilinaya Foreli